Biete: German speaking Customer Service Consultant, Cape Town

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    • Preisvorstellung:
    • Market Related

    AKA Recruitment Int (Gültig bis: 25. Januar 2018)

    Our client, an international airline company based in Cape Town wishes to employ a German speaking Customer Service Consultant to join their team. The company offers a highly competitive salary, complimentary world class airline training, as well as opportunities for career development in a global organization. Furthermore, they offer attractive travel benefits such as discounted air travel and they pay for your work visa.

    Key Performance Areas:

    • Customer service via telephone (90%) and email (10%)
    • Provide customers with general flight information
    • Direct sales and ticketing
    • Handling special service requests
    • Provide telephone check-in services
    • Complaint handling
    • Customer loyalty program
    • Provide airport services (i.e. baggage claims)
    • Online booking support
    • Travel agent support (business to business)
    • Excellent language skills in German (mother tongue) and English
    • Exceptional communication skills
    • Flexibility to work shifts
    • Keyboard proficient / computer literate
    • Exceptional service and sales orientated
    • Ability to work in a team
    • Ability to think logically and multi-task
    • Stress resistant

    Qualifications and Experiences:

    • Matric / Tertiary education

    Competencies required:

    If you meet the above requirements and are interested in the position, please send your CV to :thumbsup:
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